> For the complete documentation index, see [llms.txt](https://guides.camunlocks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.camunlocks.com/troubleshooting/common-fixes.md).

# Common Fixes

### 🔧 Common Fixes <a href="#common-fixes" id="common-fixes"></a>

Having issues? Before opening a support ticket, try these quick fixes - they solve most problems.

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#### 🔄 Restart Your PC <a href="#restart-your-pc" id="restart-your-pc"></a>

A full restart fixes a large number of issues, especially after installs or updates.

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#### 🌐 Try a VPN <a href="#try-a-vpn" id="try-a-vpn"></a>

If something isn’t loading, connecting, or authenticating:

* Your ISP may be blocking the connection
* A VPN can resolve this instantly

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#### 🛡️ Disable Antivirus / Windows Defender <a href="#disable-antivirus-windows-defender" id="disable-antivirus-windows-defender"></a>

Security software can block tools from running properly.

* Disable real-time protection temporarily
* Add exclusions for your files

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#### 📦 Re-Download Files <a href="#re-download-files" id="re-download-files"></a>

Downloads can become corrupted or incomplete.

* Delete old files
* Download a fresh copy from your dashboard

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#### 🔑 Check Your Key / Access <a href="#check-your-key-access" id="check-your-key-access"></a>

Make sure:

* You’re using the correct key
* Your subscription is active
* No extra spaces when copying

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#### ⚙️ Run as Administrator <a href="#run-as-administrator" id="run-as-administrator"></a>

Some tools require elevated permissions.

* Right click the file → **Run as Administrator**

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#### 🔄 Update Windows & Drivers <a href="#update-windows-and-drivers" id="update-windows-and-drivers"></a>

Outdated systems can cause errors.

* Update Windows
* Update GPU + chipset drivers

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#### 🧹 Close Background Apps <a href="#close-background-apps" id="close-background-apps"></a>

Other software may interfere.

* Discord overlays
* GeForce / Shadowplay
* Recording software

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#### 🔌 Check Your Internet <a href="#check-your-internet" id="check-your-internet"></a>

Unstable connections can cause issues.

* Restart your router
* Try a different network if possible

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#### 📖 Follow the Guide Exactly <a href="#follow-the-guide-exactly" id="follow-the-guide-exactly"></a>

Most issues come from skipped steps.

* Follow every step in order
* Do not skip anything

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#### 🆘 Still Not Working? <a href="#still-not-working" id="still-not-working"></a>

If none of the above fixes your issue:

* Open a support ticket
* Include screenshots
* Tell us what you’ve already tried